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Cancellation and Refund Policy

CANCELLATION POLICY
Registrants who miss a workshop will automatically be mailed a voucher to attend another workshop. There is a $25 re-registration fee. Sorry, no refunds.

MERCHANDISE RETURNS
Damaged or defective merchandise will be immediately exchanged with the same item within 30 days of receipt.

Returned items must be received within 30 days from the date of shipment. Items received after this date will not be accepted. All returned items must be in the original packing, and be in a marketable condition. All returned items must be sent to the address below. Shipping and handling will not be reimbursed. Customer's will be responsible for shipping and handling for exchanges. Please allow 15 days to process your refund or exchange.

NETA
Attention: Returns Department
5955 Golden Valley Rd, Ste 240
Minneapolis, MN 55422

GROUP DISCOUNTS
Groups of 4 or more registering together, deduct $10 per person. Limit $10 per person.

SPACE LIMITED
Register early, 2-4 weeks ahead of workshop date.

EARLY BIRD FEES
To qualify for the Early Bird discount on Certification Workshops, your workshop fee must be postmarked, phoned, or faxed at least 30 days prior to the workshop date.

ON-SITE REGISTRATION
Add $10 to Standard Fee. Accepted on space available basis only. Workshops are subject to cancellation. Please call NETA the Thursday before the workshop if you plan to register on-site or if you are traveling long distances.

PURCHASE ORDERS
Purchase orders accepted from Schools, Hospitals, Y's, Recreation Centers, and Government Agencies. Fax purchase order to 1-763-545-2524 and we will bill you.


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